Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add WYRE-AI/msp-claude-plugins --skill calls-queuesgit clone --depth 1 https://github.com/WYRE-AI/msp-claude-pluginsWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/wyre-ai/msp-claude-plugins/calls-queues)<a href="https://agentmods.dev/skills/wyre-ai/msp-claude-plugins/calls-queues"><img src="https://agentmods.dev/badge/skills/wyre-ai/msp-claude-plugins/calls-queues/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/wyre-ai/msp-claude-plugins/calls-queues"><img src="https://agentmods.dev/badge/skills/wyre-ai/msp-claude-plugins/calls-queues.svg" alt="Reviewed on agentmods" width="80" height="20"></a>- NVIDIA SkillSpector warn
SkillSpector: 1 finding, up to medium
These are SkillSpector’s own severities. On a checked sample its high-severity flags on skills were ~96% false positives — a documented command, a public API, a “never do X” rule — so we show them as a caution to read, not a verdict. Why →
- medium Excessive Agency · line 104 Skill enables autonomous high-impact decisions without human-in-the-loop verification. Critical operations (destructive commands, financial transactions, data deletion) should require explicit user confirmation.Fix: Add human-in-the-loop confirmation for destructive, irreversible, or high-impact operations. Never auto-execute commands that modify files, send data, or alter system state.
What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00067 | $0.01113 |
| Opus 5 | $0.00034 | $0.00557 |
| Sonnet 5 | $0.00013 | $0.00223 |
| Haiku 4.5 | $0.00007 | $0.00111 |
Grade A, and why
3CX Calls, Queues & Profiles scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 11d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
How it starts
The opening of the file, as written. The whole thing — 112 lines — stays where its author put it; the contents beside it link to each section on GitHub.
3CX Calls, Queues & Profiles
Overview
This is the plugin's live-operations surface. Most of it is read-only visibility into what's happening on the PBX right now; a smaller set of tools actually change it — ending a call, switching who a person's calls route to, or moving a queue agent in or out of rotation.
Anti-triggers
- A customer-facing service ticket about a call quality or outage issue
— that's PSA ticket handling (
halopsa-tickets,connectwise-psa-tickets,autotask-tickets), not this skill. Use this skill to gather the PBX-side facts (was the queue staffed, was the call actually dropped), then work the ticket in the PSA. - A security incident involving the phone system (toll fraud, a
compromised extension) — that's
huntress-incidentsorsentinelone-alertsterritory for the response workflow; this skill only reports current call/queue state, it doesn't investigate or remediate.
Read-Only Capabilities
Exact tool names are not published by 3CX — see the api-patterns skill
and call tools/list for the authoritative names on a connected PBX.
- List currently active calls
- List recordings available to the authenticated user
- List voicemail items available to the authenticated user
- List a department's members
- List departments accessible to the user
- List forwarding/presence profiles available to the user
- List a queue's agents
- List queues the user can access/manage
Write Capabilities — Read This Before Calling Any of Them
- Drop (end) an active call
- Select/activate a forwarding-or-presence profile
- Set or clear the active profile's message
- Apply a temporary profile override
- Log a queue agent in/out
- Log the current user in/out of queues
These change what a real person on a real call experiences immediately,
and none of them have a built-in undo. Dropping a call ends it for the
caller too, not just the technician's view of it. Switching someone's
forwarding/presence profile mid-shift redirects their calls right away —
if you get the wrong extension, someone's calls start ringing somewhere
else with no obvious warning to either party. Logging the wrong agent out
of a queue during business hours quietly reduces staffing for everyone
still waiting in it. 3CX's own MCP Tools and Permissions Reference groups
these separately from the read tools for exactly this reason; this
plugin's GOVERNANCE.md covers how Conduit's BYO connector tiers them.
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 11d ago First seen · 112 lines · 67 tokens per session scan A 55cce1800a4b
3CX Calls, Queues & Profiles is a skill published in the GitHub repository WYRE-AI/msp-claude-plugins (45 stars, last pushed 8d ago), licensed Apache-2.0. It adds 67 tokens to every session and 1,113 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.
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