Turn a folder of call transcripts into a prospect intelligence report. Filters noise, separates prospect calls from customer calls, fans out parallel subagents to read transcripts, and consolidates personas, pain points, objections, competitive mentions, feature requests and verbatim quotes. Trigger on…
Generate the actual deliverables from routed VoC items — case-study outreach emails, landing-page copy briefs, PM one-pagers with verbatim quotes, testimonial snippets, and the executive memo. This is the step that produces work product rather than analysis. Trigger on /voc-dispatch, "generate the artifacts", "draft…
Run the full Voice of Customer pipeline end to end — pull every configured source, analyze calls, profile signals, synthesize confirmed patterns, route them, and generate artifacts. The one weekly command. Trigger on /voc-orchestrator, "run the VoC pipeline", "do the weekly customer intelligence run".
Enrich a raw Voice of Customer signal (a quote, complaint, request or praise from a call, chat message, meeting note, review, survey or ticket) with CRM context — ICP fit score, segment, revenue tier, lifecycle stage. Flags missing metadata explicitly so weighted decisions never run on anonymous noise. Trigger on…
Take confirmed VoC themes and route each to its destination — testimonial queue, case-study leads, marketing objection map mapped to specific website pages, product feedback intake, or executive memo. Every routing decision carries the verbatim quotes and account context with it. Trigger on /voc-route, "route these…
Pull sales and customer calls (transcripts, summaries, participants) from your call recorder into local markdown files. Works with Gong, Fireflies, or any recorder with a transcript API via an adapter. Run this first — every other VoC skill reads what it writes. Trigger on /voc-source-calls, "pull this week's calls"…
Harvest customer signal out of internal chat — the channels where sales, support and CS paste what customers actually said. Filters relay noise from real quotes, preserves attribution, and writes normalized signal files for the VoC pipeline. Trigger on /voc-source-chat, "pull customer quotes from Slack", "what did the…
Bring any additional customer signal into the pipeline — survey open-text responses, support tickets, CRM email threads, community posts, churn exit interviews, NPS verbatims, app store reviews. One adapter pattern for every source the dedicated skills do not cover. Trigger on /voc-source-custom, "add our survey…
Pull customer signal from AI meeting notes (Granola, Fathom, Otter, Fireflies notes, Notion meeting docs). Covers the conversations your call recorder missed — in-person meetings, conferences, calls on a personal phone. Trigger on /voc-source-notes, "pull my meeting notes", "what came up in meetings this week".
Mine public software reviews (G2, Capterra, TrustRadius, Trustpilot, Gartner Peer Insights) for your product and up to three competitors, then produce a messaging brief — ICP language, switching triggers, pain themes, delight factors, competitor attack surface, and copy-ready verbatim phrases. Runs standalone or as a…
Cross-reference profiled VoC signals across every connected source and surface only patterns confirmed by multiple independent channels. Clusters by meaning using parallel subagents, then applies the confirmation rule in code. Outputs a confidence-ranked theme list with verbatim quotes and account context preserved.…
Claude Code instructions for aatirar/voc-claude-skills, covering working in this repo, structure, frontmatter, numbers and every skill ends with "what this gets wrong".