voc-profiler

voc-profiler is a skill for Claude Code from aatirar/voc-claude-skills. It costs 87 tokens per session (1,723 once invoked), scanned A, original, MIT.

A customer-feedback profiler that adds business context to a quote, complaint, request, or praise, such as customer segment, revenue tier, lifecycle stage, and fit with the ideal customer profile. An ideal customer profile is a description of the customers a company most wants to serve.

In plain words
What is it for?
It helps enrich feedback from calls, meeting notes, chats, reviews, surveys, and tickets using CRM data. It can still process feedback without a CRM, but those items remain unattributed.
Why use it?
It prevents all feedback from being treated as equally important. It also marks missing customer information instead of guessing, so rankings are not based on anonymous or incomplete data.

Skill for Claude Code

Written for Claude Code: allowed-tools in frontmatter.

Good fit It helps enrich feedback from calls, meeting notes, chats, reviews, surveys, and tickets using CRM data. It can still process feedback without a CRM, but those items remain unattributed.

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Install with agentmods
npx agentmods add skills/aatirar/voc-claude-skills/voc-profiler
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add aatirar/voc-claude-skills --skill voc-profiler
Clone the repo
git clone --depth 1 https://github.com/aatirar/voc-claude-skills

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for voc-profiler

README.md
[![agentmods](https://agentmods.dev/badge/skills/aatirar/voc-claude-skills/voc-profiler/github.svg)](https://agentmods.dev/skills/aatirar/voc-claude-skills/voc-profiler)
Your own site
<a href="https://agentmods.dev/skills/aatirar/voc-claude-skills/voc-profiler"><img src="https://agentmods.dev/badge/skills/aatirar/voc-claude-skills/voc-profiler/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for voc-profiler

Your own site · 80×15
<a href="https://agentmods.dev/skills/aatirar/voc-claude-skills/voc-profiler"><img src="https://agentmods.dev/badge/skills/aatirar/voc-claude-skills/voc-profiler.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 87 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,723 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00087 $0.01723
Opus 5 $0.00044 $0.00861
Sonnet 5 $0.00017 $0.00345
Haiku 4.5 $0.00009 $0.00172

Measured 11d ago against content hash 61d38664d30e, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

voc-profiler scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 11d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

.claude/skills/voc-profiler/SKILL.md · 165 lines

How it starts

The opening of the file, as written. The whole thing — 165 lines — stays where its author put it; the contents beside it link to each section on GitHub.

/voc-profiler — Attach Weight to a Signal

A passing complaint from a customer paying you $500K is not the same input as the same sentence from a free-tier trial that churned in week two. Most VoC tooling flattens that distinction and then produces a ranked list of "top customer pains" that is really a list of loudest pains.

This skill attaches the context that makes weighting possible, and refuses to guess when the context is missing.

Requires

What Value
CRM Any CRM with an MCP server or API. HubSpot is the reference implementation; see "Other CRMs" below.
Config config/thresholds.json (tiers, ICP rubric), context/product-context.md (your CRM property names)
Cost CRM API calls only. Free on every major plan.

Works without a CRM. Every signal comes back tier U (unattributed), the pipeline still runs, and the synthesis step tells you honestly that nothing was weighted. That is a legitimate way to start.


Input

One of:

  • A quote plus its source ("the export takes forever" — chat, #wins, 2026-04-22)
  • A path to a call transcript
  • A path to a meeting note
  • A review record from outputs/voc/sources/reviews/
  • A survey response or support ticket excerpt

If the source channel is missing, ask once. If the company is missing, set attribution: anonymous and continue — do not stall the pipeline on one unattributable quote.


Execution

Step 1 — Extract, do not paraphrase

Pull from the source:

Field Rule
verbatim Exact. No cleanup, no grammar fixes, no trimming for length. This is the artifact everything downstream depends on.
company From file metadata, note title, participant domain, or an explicit mention
speaker_role Title if available
speaker_affiliation Must be external. If the speaker is internal or unlabelled, stop and flag it.
date ISO
channel call | chat | notes | review | crm_email | survey | ticket

Read the full file on GitHub · 165 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 11d ago First seen · 165 lines · 87 tokens per session scan A 61d38664d30e

Subscribe to this mod's changes

voc-profiler is a skill published in the GitHub repository aatirar/voc-claude-skills (0 stars, last pushed 25d ago), licensed MIT. It adds 87 tokens to every session and 1,723 once invoked, about $0.0004 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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