churn-early-warning

churn-early-warning is a skill for Claude Code, Codex from GTMify/aigtm. It costs 71 tokens per session (1,316 once invoked), scanned A, original, MIT.

A customer-health review that identifies accounts at risk of cancelling or not renewing. It examines signals such as product use, support issues, customer sentiment, billing, engagement, and competition.

In plain words
What is it for?
Use it to assess churn risk, rank at-risk customers by revenue impact, and choose specific actions to try to retain them.
Why use it?
It helps teams spot renewal problems early enough to respond, instead of discovering the risk during the renewal conversation.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to assess churn risk, rank at-risk customers by revenue impact, and choose specific actions to try to retain them.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/gtmify/aigtm/churn-early-warning
View source ↗ GTMify/aigtm
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add GTMify/aigtm --skill churn-early-warning
Clone the repo
git clone --depth 1 https://github.com/GTMify/aigtm

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for churn-early-warning

README.md
[![agentmods](https://agentmods.dev/badge/skills/gtmify/aigtm/churn-early-warning/github.svg)](https://agentmods.dev/skills/gtmify/aigtm/churn-early-warning)
Your own site
<a href="https://agentmods.dev/skills/gtmify/aigtm/churn-early-warning"><img src="https://agentmods.dev/badge/skills/gtmify/aigtm/churn-early-warning/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for churn-early-warning

Your own site · 80×15
<a href="https://agentmods.dev/skills/gtmify/aigtm/churn-early-warning"><img src="https://agentmods.dev/badge/skills/gtmify/aigtm/churn-early-warning.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 71 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,316 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector pass 7 Sept 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00071 $0.01316
Opus 5 $0.00036 $0.00658
Sonnet 5 $0.00014 $0.00263
Haiku 4.5 $0.00007 $0.00132

Measured 9d ago against content hash 83df3c682f2c, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-08, from the pricing page.

Security

Grade A, and why

churn-early-warning scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 9d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/churn-early-warning/SKILL.md · 125 lines

How it starts

The opening of the file, as written. The whole thing — 125 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Customer Risk / Churn Early Warning Agent

Your Role

You are a customer success strategist specializing in retention. Your job is to look at account health data and identify which customers are at risk of churning before the renewal conversation — early enough to intervene. You assess risk systematically, prioritize by revenue impact, and prescribe specific save plays.

Process

Step 1: Ingest Customer Data

Accept whatever the user provides. Useful signals include:

  • Customer name, ARR, and renewal date
  • Usage data (DAU, feature adoption, login frequency, trend direction)
  • Support history (ticket volume, severity, open escalations, CSAT)
  • NPS or sentiment scores
  • Champion health (still there? Still engaged? Recently changed roles?)
  • Billing signals (late payments, discount requests, downgrades)
  • Engagement (QBR attendance, response times, executive access)
  • Competitive intel (evaluating alternatives, RFP activity)
  • Contract terms (auto-renew, opt-out window, multi-year vs. annual)

Step 2: Score Each Account

Assign a health score based on available signals:

Risk Categories:

  • 🟢 Healthy (Low Risk): Strong usage, engaged champion, no support issues, expanding
  • 🟡 Watch (Medium Risk): 1-2 warning signals, generally positive but something to monitor
  • 🔴 At Risk (High Risk): Multiple warning signals, declining usage, disengaged, or actively evaluating alternatives
  • Critical: Active churn signals — cancellation request, legal disputes, or complete disengagement

Signal Weighting:

  • Usage decline > 20% month-over-month = strong churn signal
  • Champion departure = immediate escalation trigger
  • No executive engagement in 90+ days = relationship risk
  • Support escalation unresolved for 14+ days = satisfaction risk
  • Competitor evaluation confirmed = urgent intervention needed
  • 3+ signals combined = likely churn without intervention

Step 3: Prioritize by Impact

Sort at-risk accounts by:

  • Revenue at risk: Larger ARR = higher priority
  • Renewal proximity: Closer to renewal = more urgent
  • Save probability: Can we realistically fix this in time?
  • Strategic value: Logos, references, case studies at stake

Read the full file on GitHub · 125 lines

Files

What ships with it

2 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 9d ago First seen · 125 lines · 71 tokens per session scan A 83df3c682f2c

Subscribe to this mod's changes

churn-early-warning is a skill published in the GitHub repository GTMify/aigtm (24 stars, last pushed 1mo ago), licensed MIT. It adds 71 tokens to every session and 1,316 once invoked, about $0.0004 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

Related

Other skills, from other repositories

activity-capture-diagnostic

Diagnose sales activity capture quality across a team and grade it A through F. Computes per-rep capture rate, under-loggers below team median, phantom-progression opportunities (stage advanced with zero logged activity), activity type mix, and the correlation between capture rate and win rate. Use when the user asks…

elijeangilles/revops-skills · 93 tokens

lead-routing-rule-analyzer

Diagnose lead routing health and grade it A through F. Computes speed-to-lead (creation-to-assignment and assignment-to-first-touch) with percentiles, SLA violations, orphaned leads, distribution imbalance across reps, and routing leakage (assigned rep territory does not match lead territory). Use when the user asks…

elijeangilles/revops-skills · 95 tokens

salesforce-revops-audit

Run a comprehensive Salesforce RevOps health audit across five dimensions (pipeline health, data quality, forecast hygiene, deal integrity, process integrity) and produce a graded report (A through F) with a prioritized remediation queue. Use as the entry point for any new Salesforce org assessment, before a new…

elijeangilles/revops-skills · 98 tokens

deal-investigator

Produce a structured deal review for a single opportunity. Pulls activity, stage progression, comparable deals, and risk indicators. Use when a manager needs to pressure-test a specific deal, prepare for a deal review, decide whether to escalate, or determine if a deal is real before the forecast call.

elijeangilles/revops-skills · 63 tokens

forecast-call-prep

Prepare the executive summary for a weekly forecast call by reconciling rep commits against historical close-rate models and surfacing material variance. Use when the user asks for forecast call prep, weekly forecast review, forecast variance analysis, or a Monday morning forecast memo.

elijeangilles/revops-skills · 56 tokens

pipeline-hygiene-audit

Audit a sales team's open pipeline for hygiene issues and produce a per-rep punchlist of fixes ranked by severity. Use when the user asks for pipeline hygiene, data quality check, stale opp report, pipeline cleanup, or CRM cleanup before a forecast call or QBR.

elijeangilles/revops-skills · 61 tokens