Atera Alerts

Atera Alerts is a skill for Claude Code from WYRE-AI/msp-claude-plugins. It costs 29 tokens per session (2,629 once invoked), scanned A, original, Apache-2.0.

A guide to alerts in Atera, which are notifications raised when monitored systems cross a threshold or encounter a problem. It explains alert sources, severity, acknowledgement, resolution, and conversion to tickets.

In plain words
What is it for?
Use it to review alert severity, follow the acknowledge-and-resolve lifecycle, and understand when an alert becomes a ticket.
Why use it?
It helps technicians interpret Atera alerts consistently and distinguish an alert from the service ticket created to handle it. It applies only to Atera alerts, not alerts from other monitoring systems or security products.

Skill for Claude Code

Written for Claude Code: when-to-use in frontmatter.

Part of the atera plugin — 4 skills, 10 commands, 2 agents shipped together

Good fit Use it to review alert severity, follow the acknowledge-and-resolve lifecycle, and understand when an alert becomes a ticket.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/wyre-ai/msp-claude-plugins/alerts
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add WYRE-AI/msp-claude-plugins --skill alerts
Clone the repo
git clone --depth 1 https://github.com/WYRE-AI/msp-claude-plugins

Made for: Claude Code.

Or install atera, the plugin that ships this one along with the rest of its 4 skills, 10 commands, 2 agents.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for Atera Alerts

README.md
[![agentmods](https://agentmods.dev/badge/skills/wyre-ai/msp-claude-plugins/alerts/github.svg)](https://agentmods.dev/skills/wyre-ai/msp-claude-plugins/alerts)
Your own site
<a href="https://agentmods.dev/skills/wyre-ai/msp-claude-plugins/alerts"><img src="https://agentmods.dev/badge/skills/wyre-ai/msp-claude-plugins/alerts/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for Atera Alerts

Your own site · 80×15
<a href="https://agentmods.dev/skills/wyre-ai/msp-claude-plugins/alerts"><img src="https://agentmods.dev/badge/skills/wyre-ai/msp-claude-plugins/alerts.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 29 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,629 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector warn 7 Sept 2026
SkillSpector: 1 finding, up to high

These are SkillSpector’s own severities. On a checked sample its high-severity flags on skills were ~96% false positives — a documented command, a public API, a “never do X” rule — so we show them as a caution to read, not a verdict. Why →

  • high Tool Misuse · line 190
    Tool parameters are crafted to achieve unintended or unsafe behavior. Parameter abuse can bypass intended safety checks (e.g. shell=True, --force, dangerous glob patterns).
    Fix: Validate all tool parameters against an allowlist. Reject dangerous parameter values (shell=True, --force, -rf /) and use safe defaults.
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00029 $0.02629
Opus 5 $0.00015 $0.01314
Sonnet 5 $0.00006 $0.00526
Haiku 4.5 $0.00003 $0.00263

Measured 9d ago against content hash 21bc943b065b, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-09, from the pricing page.

Security

Grade A, and why

Atera Alerts scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 9d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

msp-claude-plugins/atera/atera/skills/alerts/SKILL.md · 336 lines

How it starts

The opening of the file, as written. The whole thing — 336 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Atera Alert Management

Overview

Alerts in Atera are notifications generated when monitored systems exceed defined thresholds or encounter issues. They serve as the early warning system for MSPs, enabling proactive response to client issues before they become critical problems.

Anti-triggers

  • The work the alert generated — an alert promoted into a service desk record is a ticket; use atera-tickets.
  • What raises the alert — thresholds and monitor configuration are atera-devices for agentless monitors and atera-agents for endpoint health.
  • Alerts from a different RMMsuperops-alerts, ninjaone-alerts, datto-rmm-alerts, connectwise-automate-alerts, and N-central active issues (ncentral-monitoring-tasks) are separate stores with their own severity scales. Nothing here reads them, and the counts are not comparable.
  • A security detection — endpoint threat findings come from the EDR, not the RMM; use huntress-incidents, sentinelone-alerts, or rocketcyber-incidents.

Alert Severity Levels

Severity Description Typical Response
Critical Immediate action required Respond within 15 minutes
Warning Attention needed soon Respond within 1 hour
Information FYI, no action required Review during normal hours

Alert Sources

Source Description
Agent Alerts from RMM agent monitoring
Device Alerts from HTTP/SNMP/TCP monitors
Threshold Alerts when metrics exceed limits
Custom User-defined or API-created alerts

Alert Types

Type Description Common Triggers
Availability Device/service up/down Agent offline, ping failure
Performance Resource utilization High CPU, low memory, disk full
Hardware Physical component issues SMART errors, temperature
Security Security-related events Failed logins, malware detected
Application Software issues Service stopped, event log errors
Patch Update status Missing patches, update failures
Backup Backup status Backup failed, missed schedule

Read the full file on GitHub · 336 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 9d ago First seen · 336 lines · 29 tokens per session scan A 21bc943b065b

Subscribe to this mod's changes

Atera Alerts is a skill published in the GitHub repository WYRE-AI/msp-claude-plugins (45 stars, last pushed 6d ago), licensed Apache-2.0. It adds 29 tokens to every session and 2,629 once invoked, about $0.0001 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.