Design rigorous A/B test plans with hypothesis, sample size calculation, Minimum Detectable Effect (MDE), randomization strategy, and decision rules. Includes guardrail metrics and rollout playbook. Use when planning product experiments, conversion optimization, or data-driven feature decisions.
Review REST and GraphQL API designs for consistency, usability, and best practices. Covers naming conventions, versioning strategy, error format, pagination, authentication patterns, and breaking change detection. Use when reviewing API specs, designing new APIs, or auditing existing endpoints.
Write Architecture Decision Records (ADRs) following the Michael Nygard format. Captures context, options considered, decision rationale, and consequences. Use when making technology choices, framework selections, or any architectural decision that future developers need to understand.
Assess organizational readiness for financial audits (internal or external). Map assertions to account balances, check evidence completeness, score readiness using a Red/Amber/Green framework, and generate a remediation timeline. Aligned with SOX, IFRS, and GAAP audit standards. Use before scheduled audits or when…
Refine Product Backlog Items to meet INVEST criteria. Write User Stories with Acceptance Criteria in Given/When/Then format, estimate with Story Points, and flag dependencies. Use before sprint planning when backlog items need grooming. Do not use to prioritize the backlog — that is the Product Owner's decision.
Build or refine brand positioning with audience, category, differentiators, proof, tone, JTBD signals, and competitive context. Use when marketing, founders, or GTM teams need a positioning canvas, messaging pillars, or campaign foundation. Do not use for isolated ad copy tweaks with no strategy question.
Turn raw budget-versus-actual data into plain-language explanations for non-finance managers. Focus on why numbers moved, what it means for the team, and what action to take — without requiring accounting knowledge. Use when managers need to understand their cost center performance. Do not use for technical accounting…
Write structured business cases with problem framing, options analysis, financial modeling (NPV/ROI/Payback), risk assessment, and implementation roadmap. Follows HBR business case structure. Use when seeking budget approval, proposing new initiatives, or justifying investment decisions.
Write agency-standard creative briefs for marketing campaigns. Structure Background, Objective (SMART), Target Audience persona, Key Message, Mandatories, KPIs, Timeline, and Budget Allocation. Use when briefing agencies, creative teams, or internal marketing on a new campaign.
Build change management plans using ADKAR and Kotter's 8-Step framework. Covers stakeholder readiness, communication plans, training schedules, resistance management, and adoption metrics. Use when rolling out new systems, reorganizations, or process changes that affect people.
Build customer health scores and churn risk models using leading indicators. Define health dimensions (Usage, Engagement, Support, Sentiment, Contract), weight and score customers, segment into Healthy / At-Risk / Red, and generate intervention playbooks. Use during QBR prep, customer success reviews, or when churn…
Build competitive intelligence briefs following the CI cycle — Plan, Collect, Analyze, Disseminate. Profile competitors, create feature comparison matrices, analyze pricing, build positioning maps, and identify win/loss patterns. Use when preparing for product launches, sales enablement, or strategic reviews.
Compare policies, procedures, onboarding files, or operating evidence against a named compliance framework such as AML/KYC, privacy, internal controls, or audit readiness. Use when a team needs a gap matrix, control checklist, remediation priorities, or evidence request list. Do not use when no target framework is…
Turn launch dates, campaign inputs, and asset requests into a structured content calendar and workback plan. Use when the work is recurring marketing coordination and schedule packaging. Do not use for brand strategy, positioning design, or deep performance interpretation.
Draft commercial contracts from scratch by contract type — NDAs, service agreements, vendor contracts, employment agreements, and licensing deals. Follow a clause library approach with risk-balanced terms. Use when creating new contracts. Do not replace legal counsel sign-off on finalized agreements. For reviewing…
Standardize incoming legal or commercial contract requests into request type, missing information, priority, and review queue. Use when the work is intake routing and request cleanup. Do not use for clause interpretation, negotiation strategy, or legal advice on the agreement itself.
Review commercial contracts, NDAs, MSAs, SOWs, and vendor agreements for obligation clarity, risk allocation, termination, data handling, and negotiation red flags. Use when a user needs a structured contract summary, red flag list, fallback positions, or clause-by-clause review. Do not use as jurisdiction-specific…
Draft crisis communication packages including holding statements, stakeholder updates, Q&A documents, and internal briefs. Follows ICS (Incident Command System) communication principles. Use during PR crises, data breaches, product recalls, or any event requiring rapid coordinated messaging.
Analyze CSAT, NPS comments, reviews, and support feedback for sentiment, recurring themes, customer pain, and service improvement actions. Use for customer support and CX feedback reviews.
Map the end-to-end customer journey across awareness, consideration, purchase, onboarding, adoption, retention, and advocacy stages. Identify touchpoints, pain points, emotions, and Moments of Truth per stage. Use when designing or improving customer experience. Do not use for internal employee process mapping — use…
Prepare customer or executive business reviews with outcome tracking, adoption health, ROI narrative, risks, commitments, and next-quarter plan using customer success and CX frameworks. Use when teams need QBRs, success plans, churn-risk conversations, or executive account reviews. Do not use for generic slide…