moai-cs

moai-cs is a plugin for Claude Code from modu-ai/moai-cowork. Its manifest loads nothing; the 6 skills, 2 agents it bundles cost 1,420 tokens per session together, scanned A, original, Apache-2.0.

A set of customer-support and customer-relationship tools for handling support work. It covers ticket classification, reply drafts, escalations, knowledge-base work, customer-feedback analysis, and channel messages.

In plain words
What is it for?
Use it to sort support tickets, draft responses, prepare escalations, maintain support information, analyze customer feedback, and write customer messages.
Why use it?
It helps organize repetitive customer-contact tasks and turn incoming requests and feedback into clearer work. The supplied description does not specify a particular support platform.

Plugin for Claude Code

Written for Claude Code: a Claude Code plugin manifest.

Good fit Use it to sort support tickets, draft responses, prepare escalations, maintain support information, analyze customer feedback, and write customer messages.

Compare 6 plugins from other repositories ↓
Install in Claude Code
/plugin marketplace add modu-ai/moai-cowork/plugin install moai-cs
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Clone the repo
git clone --depth 1 https://github.com/modu-ai/moai-cowork

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for moai-cs

README.md
[![agentmods](https://agentmods.dev/badge/plugins/modu-ai/moai-cowork/moai-cs.svg)](https://agentmods.dev/plugins/modu-ai/moai-cowork/moai-cs)
Your own site
<a href="https://agentmods.dev/plugins/modu-ai/moai-cowork/moai-cs"><img src="https://agentmods.dev/badge/plugins/modu-ai/moai-cowork/moai-cs.svg" alt="Measured on agentmods" height="20"></a>
Per session not measured What this adds to a session before it is invoked.
When invoked not measured The manifest loads nothing itself; its 6 skills, 2 agents cost 1,420 tokens a session between them.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Security

Grade A, and why

moai-cs scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 3d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

plugins/moai-cs/.claude-plugin/plugin.json · 12 lines

What it actually says

{
  "name": "moai-cs",
  "displayName": "🎧 CS매니저",
  "version": "1.1.2",
  "description": "고객지원·CRM 전담 AI 코워커 — 티켓 분류·응답 초안·에스컬레이션·지식베이스와 VOC 분석·채널 메시지까지 고객 접점 실무 스킬 6종. 자연어 요청 시 매칭 스킬이 자동 호출됩니다. 이런 분께 추천: 온라인 셀러·CS 담당자·1인 사업자.",
  "author": {
    "name": "모두의 AI",
    "email": "[email protected]"
  },
  "license": "Apache-2.0"
}
Contents

What it installs

The manifest is a name and a version. 6 skills, 2 agents travel with it, and installing the plugin installs all of them — 1,420 tokens a session between them. Each is measured on its own page, and each can be installed alone.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 3d ago First seen · 12 lines scan A 4f18d2e35f3e

Subscribe to this mod's changes

moai-cs is a plugin published in the GitHub repository modu-ai/moai-cowork (298 stars, last pushed 4d ago), licensed Apache-2.0. Its token cost is not measured: this kind of file is read by the harness, not the model. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.