UX Expert Skills — 25 experience management expert Skills, compatible with Claude Code and OpenAI Codex, based on the Agent Skills open standard
This repository also configures its own agents. See what ux-expert-skills tells them →
Skill Claude CodeCodex
A workflow for turning reusable findings from experience analysis or service reviews into organized knowledge cards. These cards can describe scenarios, journeys, metrics, scripts, rules, cases, templates, or other reusable material.
Skill Claude CodeCodex
A Chinese-language guide for examining user experiences through cognitive psychology, including understanding, decision-making, trust, control, and memory.
Skill Claude CodeCodex
A method for comparing competing products from the user's point of view. It examines how products guide people, organize information, support key tasks, and communicate through design and feedback.
Skill Claude CodeCodex
A user-understanding map that records what people think, say, do, and feel in a specific situation, along with their problems and desired outcomes.
Skill Claude CodeCodex
A framework for diagnosing employee experience problems that affect customer service. It examines employees’ tasks, tools, information, permissions, training, workload, emotions, and cooperation with other teams.
Skill Claude CodeCodex
A structured usability review based on established guidelines such as Nielsen's ten usability principles and Shneiderman's eight interaction rules.
Skill Claude CodeCodex
A method for reconstructing and analysing a complete customer journey, from a single action to the full lifecycle from first awareness to leaving. It compares what users actually experience with an ideal journey.
Skill Claude CodeCodex
A user-research method for finding the progress someone is trying to make, including practical, emotional, and social goals.
Skill Claude CodeCodex
A method for designing a measurement system for customer experience. It covers how to define each measure, find its data, calculate it, set warning thresholds, and assign a response.
Skill Claude CodeCodex
A design guide for turning important steps in a customer journey into automated agent workflows. It maps triggers, decision rules, actions, human handoffs, monitoring, and reusable records.
Skill Claude CodeCodex
A method for finding the moments in a customer journey that most affect memory and satisfaction, then designing better experiences for those moments.
Skill Claude CodeCodex
A process for building structured user profiles from interviews, surveys, behaviour data, and customer feedback. A user profile, or persona, describes a typical user’s goals, habits, needs, and frustrations.
Skill Claude CodeCodex
A method for estimating the business return from improving a user experience. It connects changes in the experience to user behavior, business results, and financial effects.
Skill Claude CodeCodex
A customer-satisfaction analysis guide for calculating and comparing CSAT, NPS, and CES scores. These measures show how satisfied customers are, how likely they are to recommend a product, and how much effort a task takes.
Skill Claude CodeCodex
A Chinese-language marketing design guide for reaching users in specific situations. It examines what users are trying to do, how they feel, and what may stop them from acting.
Skill Claude CodeCodex
A method for rebuilding the situation a user was in from feedback, service recordings, complaints, or behavior data. It identifies the user's goal, obstacles, triggers, and emotions, then organizes them into a scenario card.
Skill Claude CodeCodex
A service blueprint is a map of how a service is delivered, showing the customer's actions, visible interactions, staff work, internal processes, supporting systems, and resulting evidence.
Skill Claude CodeCodex
A Chinese-language framework for reviewing a completed service event, such as an interaction between a customer and a company. It reconstructs the service journey, identifies poor and strong moments, and records improvements and warning signs.
Skill Claude CodeCodex
A guide for turning user-experience research into an actionable improvement plan. It connects evidence, user journeys, problem points, opportunities, actions, measures, and follow-up review.
Skill Claude CodeCodex
A guide for designing user-experience surveys, including questions, answer scales, survey structure, and distribution plans. It covers measures such as satisfaction, recommendation likelihood, and task effort.
Skill Claude CodeCodex
A method for listing every point where a user encounters a product or brand, then assessing the quality and coverage of those contact points.
Skill Claude CodeCodex
A usability-testing workflow for checking how easily people can complete tasks in a product or design.
Skill Claude CodeCodex
A user-segmentation workflow that divides people into groups with similar needs, behavior, skills, or stage of use.
Skill Claude CodeCodex
A method for analysing customer feedback, support conversations, complaints, app reviews, and social-media comments. VOC means “voice of the customer”: the words customers use to describe their experiences and needs.
At most 3 mods per repository are shown here, and a mod shipped inside a plugin is left to that plugin's page — the rest are on their repository pages: